AI chatbot

Health Tech, Policy, Artificial Intelligence
Digital generated image of young woman wiht dark skin standing on grey ramp surrounded with multicoloured message chat icons trying to interact with them.

Faceless Advice, Real Consequences: The Challenge of AI Chatbots in Mental Health

As AI chatbots become a surrogate for human connection amid a national mental health crisis, experts are worried about these tools’ lack of safeguards — with research showing the models can provide dangerous, sometimes fatal, advice. Regulators and providers alike are scrambling to catch up with a technology that evolves faster than humans are able to understand.

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Health Tech

Artera, Hyro Launch New AI Assistant For Providers’ Websites

Patient communications platform Artera teamed up with healthcare AI startup Hyro to launch a new chatbot-style assistant for providers’ websites. Using the information already available on the provider’s website, the chatbot can answer patients’ questions 24/7. Some sample questions include “What are the office hours for the radiology department?” and “Where do I park for my visit?”

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Health Tech
AI tech

Healthcare AI Trends to Watch: M&A Exits & Generative AI Use Cases

The healthcare AI space will be an exciting one to watch over the next couple years, as investment dollars flow to startups and providers launch more AI pilots. Two of the most interesting trends to watch will be the use cases that healthcare organizations prioritize when deploying generative AI models, as well as M&A activity within the healthcare AI field, a CB Insights analyst declared during a recent webinar.

Health Tech

Ada Health Deploys Its Symptom Assessment & Care Navigation Tech Across Jefferson Health

Ada Health recently announced that Jefferson Health is deploying its technology across its entire enterprise as part of a digital front door initiative. The Berlin-based company’s AI-powered symptom assessment and care navigation tools helps health systems achieve a robust digital front door, which means staff members don’t have to spend as much time triaging patients or helping them navigate the process of finding care.

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